Shipping Policy

Items purchased within the United States apply for flat rate $5 standard shipping. Items purchased to be shipped internationally are charged an $18 flat rate for up to 1.5 Kilos. Processing time for items placed after 2 p.m. CST begins the following day, please allow 1-2 business days for processing time. 

Return Policy

Please mail your return back to us with your order number written on the outside of the box, we do not offer free return shipping. As a small artisan bra company we can accept returns of unworn items only from 14 days of the date you receive the items, with the exception of sale items, which are final sale but may be exchanged. Items must be in their original state with all labels and tags on them in their original packaging. Refunds will be credited only to the original credit card that was used.  

The Bra Lab reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements.  

All sales are final for items purchased through a 3rd party website. Please read all information carefully before purchasing through a 3rd party website. If you have any questions please email us at  

Easy Return Steps:

Mail back the items to:

The Bra Lab

413 North Main Street

Bloomington, IL 61701

Please write your order # on the outside of the box.

Exchange My Order

Please send us an email at to exchange merchandise. We provide free exchanges. 

Cancel My Order

Please contact us within 2 hours of placing your order to cancel. We cannot guarantee a cancellation but we offer returns in the event that you do not want your goods.

Receipt Of Purchase

For environmental purposes, we have chosen to email all order receipts of purchase as opposed to including them with your shipment.  

If You Need To Contact Us:

Email us at