Shipping is $6 to anywhere in the US. For orders over $85 shipping is free. Please note carriers are experiencing delays with shipping times.
Once your order is placed you will receive a confirmation email. Processing begins the next day for all orders. Orders placed Friday to Sunday will be shipped out on the following Monday.
You will usually receive your goods within 7-10 business days after your date of purchase. If your shipping is delayed please contact us at email@example.com and we will help locate your package.
We ship internationally for a flat rate of USD $22. International shipping can take up to 15-25 business days.
Customers may email us directly for a label at firstname.lastname@example.org in order to process their return.
You can return your unworn items in original packaging, with all tags on them, for a full refund up to 30 days from the date you received the items. Unfortunately we cannot refund your original shipping fee (if you paid one). We credit all refunds back to the original credit card used for the purchase.
Certain items such as Underwear and Sale items cannot be returned but may be exchanged for alternative sizes. The Bra Lab reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements.
Please send your returns back to us at:
The Bra Lab
6216 Trail Blvd., Building C, Naples, FL 34108
Items can be exchanged for alternate styles or sizes. Please email us at email@example.com to get a label.
Some heavily discounted sale items will not be able to be exchanged, however this will be made clear on the product page when purchasing the product.
Third party sales
If you are purchasing a The Bra Lab product from a website other than our online store (Thebralab.com) please review and adhere to that company’s returns policy. The Bra Lab cannot process a return or exchange for a Bra Lab product purchased on another online store.
To reduce our environmental impact, all receipts are electronic and will be emailed to you. Please keep a copy of your email receipt. For any questions about shipping, exchanges or returns, please contact us at firstname.lastname@example.org