Amber 1 Inch Straps

COVID-19 Shipping Update

In these uncertain times, we want to assure you that our products WILL get to you. Our shipping provider is now taking extra precautions to protect its employees and products now ship 3 times per week, M,W,F. There may be a delay of up to 48 hours on our regular shipping times, but we can guarantee that you will receive it. Thank you for your patience.

Domestic shipping

Shipping to anywhere in the United States is free for purchases of over $85. Shipping is a flat rate of $8 to anywhere in the US for purchases less than $85.

Once your order is placed you will receive a confirmation email. Processing begins the next day for all orders. Orders placed Friday to Sunday will be shipped out on the following Monday.

You will usually receive your goods within 5 business days after your date of purchase. If your shipping is delayed please contact us at shop@thebralab.com and we will help locate your package.

International shipping

We ship internationally for a flat rate of USD $18. International shipping can take up to 10-20 business days.

Returns Policy

Customers may use our return center in order to process their return online.

You can return your unworn items in original packaging, with all tags on them, for a full refund up to 30 days from the date you received the items. Unfortunately we cannot refund your original shipping fee (if you paid one). We do charge a restocking fee of $6. We credit all refunds back to the original credit card used for the purchase.

Certain items such as Underwear and Sale items cannot be returned but may be exchanged for alternative sizes.The Bra Lab reserves the right to refuse the return/exchange of any merchandise that does not meet the above requirements.

Exchanges

Items can be exchanged for alternative sizes of the same product using the online returns portal

Unfortunately, due to the limited capacity of our distribution centre, we cannot offer exchanges between product types. For example, you cannot directly exchange cups for straps and vice versa. Customers simply return their products, receive their refund and purchase their alternative product. In this case, we can assist you by waiving your shipping fee if you contact us at shop@thebralab.com

Some heavily discounted sale items will not be able to be exchanged, however this will be made clear on the product page when purchasing the product.

Third party sales

If you are purchasing a The Bra Lab product from a website other than our online store (Thebralab.com) please review and adhere to that company’s returns policy. The Bra Lab cannot process a return or exchange for a Bra Lab product purchased on another online store.

Receipts

To reduce our environmental impact, all receipts are electronic and will be emailed to you. Please keep a copy of your email receipt. For any questions about shipping, exchanges or returns, please contact us at shop@thebralab.com